Shipping policy

Shipping Policy – ClickMarket SRL

Effective Date: August 28, 2025

At ClickMarket SRL, we aim to deliver your baking tools quickly and safely. Please read our shipping terms carefully.

1. Shipping Destinations & Fees

2. Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

• Romania: 2–5 business days

• EU countries: 5–10 business days

• International: 10–20 business days

Please note: Delivery times are estimates and may vary due to customs, holidays, or local postal services.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your order on our website or via the carrier’s tracking system.

5. Shipping Restrictions

• Some remote areas may have longer delivery times.

• We are not responsible for delays caused by customs clearance, import duties, or incorrect shipping information provided by the customer.

6. Lost or Damaged Items

• If your package is lost or arrives damaged, please contact us immediately at contact@clickmarketsrl.shop.

• We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

7. Contact Information

For any shipping questions or concerns:
Email: contact@clickmarketsrl.shop
Phone: +40 742 654 321